Optical Patient Surveys

The Optical Journal - Optical News With Independent Views

Patient surveys are one of the best ways to find out if the quality of care and your customer service will bring the patient/customer back. Depending on your office, you can either hand them a pre-paid postcard when they check in, put it on your website, or do a follow up email. 

Benefits of Conducting Surveys

  • Improve the quality of care you provide 
  • Solicit necessary feedback to improve your optical office 
  • Gauge Patient Satisfaction- in order to maintain patient loyalty 
  • Patient Perception you care and value their opinion. 
  • Excellent Marketing tool 

Patient Survey Examples 

  • Marshall University Medical Center 
  • Family Gentle Dental Care 
  • First Eyecare 
  • Jackson Eye- This office feels patient survey’s are so important, they send back a JEA optical Gift Certificate. 

Where to Find Patient Surveys 

  • Survey Monkey 
  • Dr. Patient Surveys 
  • US Department of Health and Human Services- Has a quick survey on site.